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Box OfficeTheAList.org is the right way to purchase tickets on the Web!
We believe that events and entertainment activities should benefit the communities we serve. We are committed to supporting our community and contributing a portion of our profits to local charities. When you buy an A-Ticket, you'll know that you're helping to elevate the quality of life of those in need in your community.
A-Tickets
TheAList.org wants it to be easier to buy tickets online and harder to have them lost, stolen, "scalped" or counterfeited.
When you buy A-Tickets, there is never a paper ticket issued — TheAList.org sells paperless tickets. Simply report to the venue box office or door. Your name and the number of tickets you've purchased will be on the guest list. You may be asked to present positive proof of identity (any government-issued identification, e.g. driver's license, passport, etc.) to gain entry to the venue.
It's easy to send A-Tickets as gifts. When you make a gift purchase, you may choose the name that will appear on the list. An email with all the event details will be sent to the lucky recipient, along with any personal message you'd like to include.
For more information about the way A-Tickets work, including how to change the name on the list if your plans change, please see our policies and frequently asked questions.
Below are some links to additional information about A-Tickets:
▪ Our Charitable Mission – Read about our mission to benefit the communities we serve.
▪ A-Tickets – Frequently asked questions.
▪ Policies – Ticketing pricing and policies, privacy policy, terms of service.
▪ What People Are Saying – Read what our customers are saying about A-Tickets.
Have questions about your order, an upcoming event, or your account? Please contact customer service at A-Ticket (at) TheAList.org.
Are you having an event and interested in selling your tickets through TheAList.org? Please contact us at A-Ticket (at) TheAList.org.
▪ Our Commitment To Serve
We are all aware that there are those in our communities that are hungry, alone, homeless, troubled. A-Tickets give us all the power to help those in dire need while enjoying the finest in special events, music, film, art and other cultural events. TheAList.org believes the arts must form a reciprocal bond with the community– simultaneously enriching, and being supported by, neighbors.
Not everyone in the community is fortunate enough to be self-sufficient and as a result, some people receive support from social services. Food banks, shelters, hospice care and other assistance programs fill the void created by the relatively recent decline of extended families and small-town communities. TheAList.org believes that these agencies and programs require, and deserve, local neighborhood support and places the arts at the center of this local activity.
TheAList.org believes in giving back to the communities we serve. We have committed to contribute a portion of our profits to nonprofits and social service agencies that provide basic assistance in these communities. Every time an A-Ticket is purchased at www.TheAList.org, the community in which the ticketed event is held earns a share of TheAList.org's charitable distribution.
The A-Ticket buyer receives not only the benefit of real value and convenience, but also the knowledge that this purchase quite literally enriches the community.
~ A-Ticket event planners and promoters make a statement about their own values - by choosing to sell A-Tickets, they are choosing to help elevate the lives of their neighbors, while providing a true alternative ticketing service to their clientele.
~ TheAList.org offers the ticket buyer the compound benefit of convenience, support for the community, and the knowledge that buying A-Tickets helps to send funds to those in the community in dire need– all for the lowest service charges of any online ticketing agency!
~ The A List is non-political. Simply put, our only agenda is to support the non profits that support our community.
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▪ Frequently Asked Questions
1. When will I receive my tickets? What is an A-Ticket?
2. Can I change the name that will appear on TheAList.org Guest list?
3. Do the names of my guests need to be on the list too?
4. We can't all arrive at the venue at the same time.
5. Will I receive confirmation of my purchase? What if I haven't gotten my confirmation email?
6. What about my privacy?
7. Is on-line ordering at TheAList.org really secure?
8. When will my credit card be charged?
9. My card was declined, but when I view my credit card statement online I see a charge pending?
10. What if I have a problem with my online order?
11. What if my event is canceled?
1. When will I receive my tickets? What is an A-Ticket?
TheAList.org sells paperless tickets (or what we like to call "A-Tickets"). Your A-Ticket purchase places your name and the number of tickets purchased on a master guest list for that event. Simply show a valid official picture ID (e.g. Drivers License, Passport, or state-issued ID card) at the venue box office or "Will Call" window to gain entry to the event of your choice.
2. Can I change the name that will appear on the guest list?
Yes, you can transfer your tickets to another individual through TheAList.org.
~ Tickets can only be transferred while the event is still on sale. Sales can stop at any time, without warning.
~ Only one name may be specified per-order.
You can change the name of the ticket holder by emailing A-Ticket (at) TheAList.org, and specifying which event you want to make the change for.
Why can the name only be changed while the event is on sale?
~ To prevent scalping
~ The venue receives the final list of attendees when the show goes off sale. If the name is changed after they have received the final list, the venue will not get the change.
3. Do the names of my guests need to be on the list too?
No. Your guests will be able to enter with you when you present your photo-ID.
4. We can't all arrive at the venue at the same time!
We can only specify one name per order. This means that you and your guests will need to arrive at the venue together. If this is not possible, you will need to contact the person in charge of the event or the venue where the event is being held and see if you can make arrangements with them.
5. Will I receive confirmation of my purchase? What if I haven't gotten my confirmation email?
Yes. The AList.org will send you an e-mail confirmation immediately upon completion of your order. You may choose to print and carry this email confirmation as proof of your purchase at the time of admission, but this is not required.
If you have not received your confirmation email, please email A-Ticket (at) TheAList.org. Make sure you've given us the correct email address. The email address you use on your order is the email address where you will receive your confirmation.
6. What about my privacy?
All transactions on this web site are confidential. Read our privacy policy regarding the information we collect, and the way use that information.
7. Is on-line ordering really secure?
Yes. The AList.org ensures the security of your internet transactions by employing Secure Socket Layer (SSL) technology, the industry standard for e-commerce. SSL uses encryption to ensure that your personal and credit card data is not intercepted as it is transmitted over the Internet. We never store your credit card number on our site. This provides an extra level of security for your order information.
8. When will my credit card be charged?
Your credit card will be charged immediately upon ordering. TheAList.org authorizes your credit card when your transaction concludes. It's important that your billing information, including your email address and telephone number, is entered accurately at the time of your purchase.
9. My card was declined, but when I view my credit card statement online I see a charge pending?
What you are seeing on your bank statement is not a charge but a "temporary authorization", a sort of fleeting remnant of declined purchases. These can appear on your card account due to the credit card authorizer declining a purchase, most often because the billing address you provided differed from the information on your credit card account.
Temporary authorizations are a normal part of any credit card transaction in which the billing address is verified. Unfortunately, we don't have any control over the process or how quickly the card company will clear the pending charges. Some companies will clear them immediately, others may take longer.
For more information about the temporary authorizations or how long to expect them to appear, please contact your credit card company directly. The number on the back of the card is usually the best one to get this particular question answered.
10. What if I have a problem with my online order?
If you need assistance, please email A-Ticket (at) TheAList.org. We will do our best to solve your problem immediately.
11. What if my event is canceled or postponed?
If you've purchased tickets for an event that has been canceled by the promoter, venue, artist, or other event organizer due to weather or other conditions, we will issue you a timely refund of the ticket's face value. TheAList.org service charge is not refundable. Contact Customer Service at A-Ticket (at) TheAList.org with any questions or concerns regarding event cancellation, being sure to include all relevant details about your purchase, including your confirmation number from the confirmation email we sent you. We'll be happy to assist you.
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▪ Ticketing Policies and Pricing
We want you to think of TheAList.org as the right way to buy tickets on the Web. It is important to us that you are made fully aware of our ticketing policies to ensure complete understanding and satisfaction with our service. If you have any questions or comments about these policies, please contact us. Also see TheAList.org Terms of Service for more information.
Our Tickets
We sell tickets on behalf of non-profits, artists, venues, theatre troupes, event planners and more. They provide the information you see in our event listings, and they set the prices and availability of tickets. When we sell out of tickets, we're out. Often we don't know if additional tickets will be placed on sale, or if a specific event will be available to purchase through TheAList.org. It's best to directly contact those holding the event. If it's not clear who that might be, feel free to contact us and we'll be happy to help you out.
Ticket Pick Up
When you buy A-Tickets, there is never a paper ticket issued — TheAList.org sells paperless tickets. Simply report to the venue box office or door and your name and the number of tickets you have purchased will be on the guest list. You must present positive proof of identity (any government-issued identification, e.g. driver's license, passport, etc.) to gain entry to the venue. The guest list will be available at the venue when the doors open.
Privacy
TheAList.org will place your name on the guest list so that you may gain entry to the venue. Only the minimum information needed to verify your identity and to get you in the door is on the list. Your contact information, email address, etc. is not on the list.
TheAList.org won't ever share your personally identifying information with any other party without your consent. We will only contact you about your order. If you wish to share your information with the hosts, events planners, artists, etc., or receive email news and updates, you must explicitly opt to do so. We will never automatically "opt you in" or assume that you wish to receive or share any information.
Credit Cards
TheAList.org accepts Visa, MasterCard and American Express credit cards. We also accept e-checks. Your credit card will be billed immediately upon placement of your order. We don't retain your credit card information on any of our systems.
TheAList.org Service Charges
TheAList.org charges a service fee on every ticket sold, which is non-refundable. A-Ticket fees are charged on a sliding scale defined by ticket face value. There are no transaction fees or hidden fees. Our current tier structure is as follows:
Ticket Price Fee per ticket
$1–$20........$1.50
$21–$30......$2.00
$31–$40......$2.50
$41-$50.......$3.00
$51-$60.......$3.50
$61-$70.......$4.00
$71-$80.......$4.50
$81-$90.......$5.00
$91-$100.....$5.50
$101-$110...$6.00
etc.
TheAList.org's ticket fees help create proceeds for local non-profits and social service organizations in the communities we serve. Please read more about our Charitable Mission.
Refunds
All sales are final. As a condition of our agreements with the event planners, artists, and promoters that sell tickets through The AList.org, we cannot issue refunds. Be sure you want the tickets you are buying!
Exchanges
As with refunds, TheAList.org cannot issue exchanges. Be sure to review all details in the event information provided before you make your purchase. The same event may run at multiple dates and times.
Transfers
You may transfer your tickets to another individual as long as sales for the event are still available at The AList.org. Sales may stop at any time and without warning. Again, be sure you want the tickets you are buying.
Cancellations
If the event is canceled, we will issue you a timely refund of the ticket's face value as authorized by the event promoter. The A-Ticket’s service charge is not refundable. Refunds are issued to the credit card that was used to make the original purchase.
Service
Contact TheAList.org's Customer Service at A-Ticket (at) TheAList.org with any questions or concerns. We'll be happy to assist you.
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▪ What people Are Saying
"Thanks so much for all your assistance in the promotion and planning of our "A Hollywood Night" fundraiser. Thanks in part to your efforts, we had a great turnout and raised a significant donation for Pacific Autism Center for Education. Thanks also for the great photos and we look forward to doing it again next year!" - Maria Hermanussen, Chairperson, A Hollywood Night
"First-time caller, long time listener here... I just want to thank you for your witty repartee and commitment to providing a social outlet for community-minded individuals in the Bay Area." - Gina Vakili, Director of Marketing, Schoolpop, Inc.
"Thanks so much for all you did to make our event such a success! We raised over $20,000.00 for Big BAM." - Victoria Penfield
"You always have excellent marketing and this one is over the top - I laughed out loud!!! Very, very funny! Thank you!" - Lisa Melby
"I want to thank you so very much for all your successful endeavors for the New Year's Eve Party. Our group was actually small that night (about 15), with many of our friends out of town. We all had such a great time. What a beautiful atmosphere to party in. Again, I would like to thank you for hosting such a great party!!" - Linda Aragon
"New to the Bay Area - think The A List is a marvelous source to help me "get acquainted" with the Bay Area and all it has to offer. Please add me to your email list. Accolades to the Founder & Publisher of this wonderful resource." - Andrea Tobor
"You have been so great to list our Chicks, Cheers & Charity events -- thanks to you, our attendance has really taken off! People seem to enjoy our parties, and we raise money for all sorts of great causes. So thank you for doing such a great service for our community. Thank you so much!" - Mary Thorsby, Chick in Charge
"Thanks for helping promote our Queer as Folk set visit fundraiser contest. You and the cast helped us reach our fundraising goal. The funds will directly serve many more clients starting in spring 2003, including Mariana, a young 24-year-old mother of two with Stage 4 brain cancer. I look forward to working together on other projects next year!" - Tim Hepworth, Executive Director & Founder, Destination Foundation
"Thank you so much for co-hosting and inviting new donors to our fundraiser at Ruby Skye. I am so grateful for all of your help, thus far. I could never have made it without your ongoing dedication. All of our hard work will be apparent on November 4th." - Gavin Newsom
"We met two years ago via telephone, while I was President of the Junior League of San Francisco. If you recall, you assisted me with the avenue to send bulk email to members. I shall never forget your openness and willingness to help. Thanks to you again." - Anette L. Harris
"Thank you for agreeing to serve on Best Buddies’ Host Committee for our event on Thursday, November 14th. I am Co-Chairman of Best Buddies in SF and we are really excited to have you on board. We truly appreciate your commitment and generosity in distributing the invitation to your database... it means a great deal – thank you!!! Also, I would like to request that you include me in your database for The AList.org." - James L. Stankard, Co-Chairman, Best Buddies
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